Shipping and Returns

Delivery:

For products that are in stock, delivery within the US will be within 7-10 business days via UPS ground shipping. Delivery charges on your online order form are for ground service only within the contiguous 48 States. For deliveries to Alaska, Hawaii, Puerto Rico and for international deliveries please email us at info@innerasiarugs.com for more details.

Delivery Charges:

We are currently offering free outbound ground shipping for all our in-stock rugs within the contiguous 48 States. This does not include oversized sale rugs of 10x14 and up. Please contact us for a shipping quote for any oversized sale rug of 10x14’ and up. However, if you decide to return any of our products we will charge your credit card for shipping, handling and restocking fees.  Please email us at info@innerasiarugs.com for quotes on returns.  Shipping charges will depend on weight of the product, your zip code, your location, and the method of shipping. 

Delivery charges for International Federal Express delivery on new orders will be calculated @$5.00/sqf and are included at the time of your order.

Easy Return and Exchange Policy:

InnerAsia guarantees the quality of our products. If, however, you would like to return any of our products please let us know within 30 days of purchase. We will be glad to offer you an exchange, refund, or merchandise credit. For refunds we will issue you a return authorization number and you will be responsible for the shipping charges.

On sale priced rugs, all sales are final.

Privacy Policy: 

InnerAsia respects your privacy will treat your information as strictly confidential. We will not sell or share this information with any third-party company or organization. All orders processed through our server will be fully secured and any information we receive from you will only be used to process your order

Communications:

Providing InnerAsia with your email address means that you are consenting for us to communicate with you electronically via our secured email.